at one point in 2019 or 2020 it completely stopped working and it seems they gave up on it and the website, so scheduling an appointment was frustrating. I’ve been using the app in its different iterations since about 2018 or so.
It would also help if the app displayed appointments made through the app as well as those made on site in one of the many EWC locations. In short, it would help if the app tracked all your prior visits at least the date, location, and name of server. Also the app makes you book an appointment through the website so it’s kind of like what’s the point of having an app?
When it sends out the confirmation email it doesn’t include the servers name. the app doesn’t track your last visits or who was your sever so if you don’t remember their name you can’t book your follow up with them. The app doesn’t register any reservations that you have made in person and even when you go through the website it shows as though you don’t have anything booked. When you make an appointment in the app it sends you a confirmation email. I try checking my emails to confirm and I don’t see any confirmation emails confirming The appointment I just made at the location. I try referencing the app to confirm the date and time and there’s no indication that I have a reservation. It’s a Brazilian so I don’t come back for 4-5 weeks. So at the end of each appointment they ask me if I would like to schedule my follow up and I say yes.
This app doesn’t show the reservations that are made for you at the EWC location. Scheduling issues and logging of appointments on app
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